Charlie Lewis CV

	Charlie Lewis
	Date of Birth	24th July 1952
	Phone Numbers	+44 (0)7813 94 28 79
	E-mail	charliel@c-and-o.co.uk
	Nationality	British
Overview	Charlie Lewis has worked in management and the IT industry for 25 years. After running a group of language schools in Northern Italy he returned to the UK and worked for 10 years for QA Training, a leading IT services company. He taught and developed curriculum for technical systems training and was director of both training delivery and product development. He has worked for iPlanet, the e-commerce division of Netscape/SUN Microsystems, and Saba Software (an e-learning platform vendor), as director of EMEA customer education.
Professional Qualifications	Computing Education	Postgraduate Diploma in Computing (University of North London) Postgraduate Certificate of Education (University of London)
Skills	• Business strategy: goal- and direction-setting, communication, implementation • Management: planning, revenue and budget control, recruitment, team-building • Sales: strong sales and marketing record, achievement of targets, customer relationships • Communication: people-oriented, strong written and spoken skills • Technical: market aware, ability to interpret technical requirements, architect solutions
Experience	• Commercial o Grew revenues of language school group in northern Italy 4-fold in 2-year period, through relationship building with major clients such as national banks. o Tripled iPlanet (Netscape/Sun Microsystems) training revenues in Europe in 18-month period, in partnership with key education providers such as Sun Educational Services. o Technical manager and board director of QA Training as its revenues increased from £2m to £30m in 10-year period. o Developed key partnerships and programmes with major IT industry vendors: Microsoft, IBM, Lotus. o Responsible for all education sales targets for Saba Education in EMEA. • Management o Management experience up to board level: personal P&L responsibilities of up to £5m, senior roles in four different organisations. o Recruited and managed 200+ technical consultants at QA Training. o Managed European training team at iPlanet, with special challenges of remote locations and time differences. • Education and Training o Qualified teacher, 25 years in public and commercial education. o Broad range of roles in the field: organisational director, technical manager, delivery and materials development. o Delivered high-level customer and conference presentations: Microsoft conferences, computer-assisted learning papers in New York and Houston. o Developed first Microsoft Windows technical support training materials in UK. o Researched and specified QA Training’s initial e-learning strategy. o Managed customer training on leading e-learning platform from Saba Software. • International o Worked with major US-based global IT vendors: Microsoft, Sun, IBM, Lotus. o Delivered training programmes for international customers: Cap Gemini, NatWest, IBM. o Ran training business in Italy: selling in Italian, management of local legal and business requirements. o Managed iPlanet’s training business in Europe, Middle-East and Africa. o Managed Saba education throughout EMEA. • Technical o Experience of key technology drivers in business, in conjunction with vendors. o Management of training programmes to migrate corporate workforces into new technologies: needs analysis, business rationale, implementation and support. o Close involvement in major technology shifts, e.g. Microsoft operating systems, client-server computing, Internet, e-commerce and e-learning.
Employment History	July 03 – present July 03 – present Jan 02 – present Nov 99 – Dec 01 Jan 89 – Nov 99 Sep 80 – Dec 88 Nov 75 – July 79	Cunningham and Othen of Oxford Position: Associate Partner IP426.COM Position: Director Lewis Associates Main Project: Saba Software, Director EMEA Customer Training iPlanet E-commerce Solutions, Netscape/Sun Microsystems Position: Director EMEA Training QA Training Ltd., Cirencester, UK Final Position: Director Pathway Further Education Centre, Middlesex, UK Final Position: Senior Lecturer, Head of Computing Oxford Schools of English, Venice, Italy Final Position: Director
Education	1970 – 1973 1986 – 1987 1979 – 1980 1965 – 1969	St. John’s College, Cambridge University MA (Cantab) English Literature University of North London Postgraduate Diploma in Computing Institute of Education, University of London Postgraduate Certificate of Education Oundle School, Northamptonshire A-levels: History (A1), English (A1), Latin (A)